We would like you to "do
business” with Kantoor Mr.van Zijl in an enjoyable manner. From our point of view,
this means:
"Say what you do and do what you say".
This sounds
very simple in theory. Unfortunately, the practical application is not always
simple.
Nevertheless We
aim at informing you in advance, as much as possible, what we are planning to
do on your behalf, for instance by first sending you draft letters for your
approval (of course you will also be sent a copy afterwards). We also do our utmost
to stick to our agreements and to honour commitments about the times when certain
activities will be completed. However, even if there may be "foul-ups”, you can
count on it that we let you know and that we will make a new agreement.
Our vision of
doing business also applies to the cost of our services. We will always inform
you in advance about our conditions and rates. In addition, we always specify
the cost of our services, in detail, on our invoices.
The bottom line of all this is that you can expect us
to do our job in a personal, practical and effective way. We do not like
unnecessary frills and trimmings. Our watchwords at all time were, are, and
will be: