Accessibility by telephone
The extent to and
speed with which clients were able to get in touch with Kantoor Mr.van Zijl at times when they wanted to contact us.
The way our
secretarial support addressed clients, and the extent to which they tried to
with which our clients, in their perception, were helped by our secretarial
The extent to
which our secretarial support made - small or big – mistakes.
The speed with
which our secretarial support tried to help our clients.