Secretarial Support

Accessibility by telephone

The extent to and speed with which clients were able to get in touch with Kantoor Mr.van Zijl at times when they wanted to contact us. 




Customer-friendliness

The way our secretarial support addressed clients, and the extent to which they tried to help. 




Expertise

The competency with which our clients, in their perception, were helped by our secretarial support.




Accuracy

The extent to which our secretarial support made - small or big – mistakes.




Speed

The speed with which our secretarial support tried to help our clients.




Overall impression